FAQ

Q1: Do you have a factory?

A: Yes, we are a manufacturer and trading company, specialized in producing fashion aclothes for 15 years. Main in dress, tops, blouse and shirt, t shirt, jumpsuit, jacket, jeans and so on.

 

Q2: How can I get a sample from you to check the fabric and total quality?

A: You can give us your design detail, sketch, pictures, original sample will be perfect, and then we will offer sample as per your specification.

 

Q3: Can I get a free sample?

A: For items in stock, we can provide 1 to 3 sample in free, but the shipping cost need to be charge by your side; For items out of stock, the sample fees and shipping cost need to be charge by your side. But once we have a deal and your individual order over 300pcs per style per color, we can refund ONE sample fees to you (shipping cost is not for refund).

 

Q4: How long can I get my sample/bulk order?

A: Usually, the lead time for sample is about 3-5 work days ( about 20 work days for bulk order) after confirm all details and receive the sample fees. But if the design is very complex, it will take about 5-7 work days ( about 25-30 work days for bulk order).

 

Q5: Can we receive our goods on time?

A: We regard client's time as gold, so we will do our best to deliver goods on time.  Usually, we can ensure 98% on time delivery. 

 

 

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